At Cashless India, we are committed to safeguarding your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your personal data.
I. Types of Information We Collect
We may collect the following information from you:
- Personal Details: Name, contact details, residential address, and documents such as Aadhaar details and PAN, provided by you to avail various products/services.
- Transaction Details: Your details, including transaction history, balances, and payment details, for effecting the transfer of monies through various payment channels.
- Financial Details: Income, expenses, and/or credit history required for specific products/services.
- Images of Documents/Photos: Images required to avail any of our products/services.
- Mobile Device Information: Data obtained from your mobile device, including device location, communication information, transactional and promotional SMS/app notifications.
II. Usage of Your Personal Data
We use your Personal Data in our business activities for the following purposes:
- Facilitate transactions and report on these transactions.
- Undertake research and analytics to offer or improve our products/services, ensuring security and service quality.
- Check and process your requirements submitted to us for products/services and/or instructions or requests received from you.
- Share updates on changes to products/services and their terms and conditions, including platform terms.
- Investigate complaints/claims/disputes.
- Respond to queries or feedback submitted by you.
- Verify your identity for providing products/services.
- Monitor and review products/services from time to time.
- Undertake financial/regulatory/management reporting and create/maintain risk management models.
- Comply with applicable laws/regulations and court orders/regulatory directives.
Privacy Policy
Your privacy is paramount to us. We collect and use your information to enhance your experience with our products and services. Our Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can access or update your information.
Information Collection: We collect information to provide a better experience during your subsequent visits. This includes your preferences for mobile recharges, travel choices, and preferred deals/offers.
Technical Information: We fetch technical information such as your browser, IP address, operating system, etc., to enhance our backend technology and provide you with a quick and hassle-free experience.
Access and Update: We provide access to your information whenever you use our services. If you encounter any issues, our support team is ready to assist.
No Information Disclosure to Third-Parties: We do not share personal or confidential information with third-parties for commercial gain. Your information is used for in-house projects to improve our products and services.
Why We Collect and How We Use Your Information: We collect personal information to understand your behavior and choices, creating a better experience for you. Technical information is gathered to improve our backend technology.
Security and Certification: We are GeoTrust certified, ensuring your information is secure and protected from internet hacks or data theft attacks. Our system undergoes regular security checks to maintain a leak-free environment.
Policy Changes: Our Privacy Policy may change, reflecting consumer demand or compliance with government/industry guidelines. Your rights under this policy will not decrease without your input, and any changes will be posted on this page.
For any concerns or queries related to our Privacy Policy, please contact us.
Last Updated: [01-01-2024]