What is RTPS Service Plus Bihar?

Service Plus Bihar is a comprehensive digital platform developed by the Bihar government to provide citizens with easy access to various government services. This online portal serves as a centralized hub where residents can apply for certificates, lodge grievances, track applications, and access numerous public services without visiting government offices physically.

आचरण प्रमाण पत्र

• आचरण प्रमाण पत्र (Character Certificate)

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Simplified Guide to Using RTPS Bihar for Certificate Applications

The Right to Public Service (RTPS) Bihar, operating under the e-District Mission Mode Project, enables residents to apply online for essential certificates like Residential, Caste, Income, Character, Non-Creamy Layer (NCL), and Economically Weaker Section (EWS). Here’s a step-by-step guide to help you through the process:

Registration & Login

Before applying for any certificate, users must register and log in to the portal.

1. Registration Steps:
   • Visit the RTPS Bihar Portal.
   • Click on “Register Yourself” under the Citizen section.
   • Select Sign Up For MeriPehchan and fill in the required details (mobile number, name, date of birth, etc.).
   • Create a password and complete the registration process.
2. Login Steps:
   • Log in using your registered credentials (user ID and password).
   • After logging in, you can access all available services.

How to Apply for Certificates

RTPS Bihar allows applications for various certificates at different administrative levels:

Residential Certificate

• Block Level: Apply through your local block office.
• SDO Level: For urban areas, applications are submitted at the Sub-Divisional Office (SDO).
• DM Level: District-level approval for specific cases.

Caste Certificate

• Follow the same administrative levels as the Residential Certificate.

Income Certificate

• Available at Block, SDO, and DM Levels, depending on your location.

EWS Certificate

• Apply at your respective Block, SDO, or DM Level.

Character Certificate

• Applications can be submitted at the Block or District level.

Non-Creamy Layer (NCL) Certificate

• For Bihar Government Services: Apply at Block, SDO, or DM levels.
• For Central Government Services: Same process as above.

💡 Tip: After filling in the application form and attaching the required documents, submit it online. Your certificate will typically be issued within 3–12 days.

Checking Application Status

1. Visit the RTPS Bihar Portal .
2. Go to the Citizen section and click on “Track Application Status” .
3. Enter your Application Reference Number or OTP.
4. Check the current status of your application.

Downloading Certificates

If your certificate is ready, follow these steps to download it:

1. Visit the RTPS Bihar Official Website.
2. Under the Citizen Section, click on Download Certificate.
3. Choose RTPS/Others from the dropdown menu.
4. Enter your Application Reference Number and Applicant Name (in English).
5. Click Download Certificate to save the document.

💡 Note: Wait at least 24 hours after the application is processed to download your certificate.

Required Documents for Applications

When applying for any certificate in Bihar, ensure you have the following documents ready:

• ID Proof: Aadhaar Card, Voter ID, Passport, or PAN Card.
• Address Proof: Aadhaar Card, Driving License, Residential Certificate, Rent Receipt, or Utility Bill.
• Ration Card: Optional but preferred if available.
• Age Proof: Birth Certificate or Academic Mark Sheet.

How to Use Service Plus Bihar

1. Visit the Portal: Go to Service Plus Bihar.
2. Login or Register: Use your credentials to log in, or create a new account if you’re a first-time user.
3. Explore Services: Choose from services like applying for caste, income, or residence certificates.
4. Submit Applications: Fill out forms, upload documents, and track your requests.

This portal simplifies the process for users, eliminating the need for physical visits to government offices.

How to Downloading Certificates Easily

To download a certificate, users must first register on the platform, log in, and navigate to the certificate download section. After selecting the desired certificate type, they can follow the on-screen instructions to retrieve their documents.

Benefits of Using Service Plus Bihar Online for Government Services

Service Plus Bihar offers numerous advantages:

• Convenience: Access services from the comfort of your home.
• Time-Saving: Avoid long queues at government offices.
• Transparency: Track your application status in real-time.
• Accessibility: Available 24/7, making it ideal for all users.
• Cost-Effective: Reduces the need for intermediaries and travel costs.

These benefits make the platform a preferred choice for residents seeking efficient public service solutions.

Service Plus Bihar Login

Logging into Service Plus Bihar is simple and essential for accessing its features. Here’s how to log in:

1. Visit the official portal: Navigate to the login page.
2. Click on the “Login” button: Enter your username and password.
3. First-time users: Click on “Register” to create an account.
4. Explore services: Once logged in, you can apply for various government services.

Having a user account also allows you to save application progress and access exclusive features.

Apply for EWS Certificates via Service Plus Bihar

The Economically Weaker Section (EWS) certificate is crucial for availing of specific government benefits. Here’s how to apply:

1. Log in to the portal: Use your registered credentials.
2. Select “EWS Certificate”: Choose from the list of available services.
3. Fill in the details: Provide accurate personal and income information.
4. Upload documents: Attach income proof, identity verification, and other required files.
5. Submit the application: Track the application status using the acknowledgment number.

This user-friendly process ensures eligibility for EWS benefits without hassle.

Top Features of Service Plus Bihar for Residents, Caste and Income Certificate Applications

Obtaining EWS Residents, caste and income certificates is now a hassle-free process with Service Plus Bihar. By logging into the platform, users can fill out an online form, attach required documents, and submit their application.

Service Plus Bihar boasts several standout features:

• Multiple Services: Access over 50 government services in one place.
• User-Friendly Interface: Designed for ease of use, even for first-time users.
• Real-Time Tracking: Monitor your application’s progress seamlessly.
• Document Upload: Upload and manage documents digitally.
• Helpline Support: Access dedicated customer service for assistance.

RTPS Service Plus Bihar Helpline and Support Information

Service Plus Bihar provides robust helpline and support services to resolve user queries. Here’s how to get assistance:

• Helpline Number: Available prominently on the portal.
• Online Support: Use the “Contact Us” section to lodge complaints or seek help.
• FAQs: Access a detailed FAQ section for common queries.

These resources ensure a seamless user experience, catering to residents’ needs effectively.